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Data privacy statement

In the following statement, we inform about the collection of personal data when using our website. Personal data is all data that refers to you personally, e.g. name, address, e-mail addresses, user behaviour. We have taken extensive technical and operational safeguards to protect your data from accidental or intentional manipulation, loss, destruction or access by unauthorised persons. Our security procedures are regularly reviewed and adapted in line with technological progress.

1. Party responsible for data processing

The person responsible in accordance with Art. 4 (7) of the EU General Data Protection Regulation (GDPR) is EURODIS GmbH, Hertzstr. 10, D-69469 Weinheim, Tel.: 0049-6201 988 703 Fax: 0049-6201 988 120 e-mail: contact@eurodis.com (further information can be found in our site notice).

2. Data protection officers contact point

You can contact our data protection officers at dataprotection@eurodis.com or by writing to our postal address additionally specifying “the data protection officer”.

3. Your rights

You have the following rights with respect to us as regards your personal data:

3.1. General rights

You have a right to information, correction, deletion, limitation of processing, objection to processing and data portability. As far as processing is based on your consent, you have the right to revoke it with effect for the future.

3.2. Rights in the processing of data on the basis of legitimate interest

In accordance with Art. 21 (1) of the GDPR, you have the right, at any time and for reasons arising from your particular situation, to object to the processing of personal data relating to you pursuant to Art. 6 (1 e) of the GDPR (data processing in the public interest) or based on Art. 6 (1 f) GDPR (data processing for the protection of a legitimate interest), which also applies to profiling based on this provision. In the event of you lodging an objection, we will no longer process your personal information unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purpose of enforcing, pursuing or defending legal claims.

3.3. Rights as regards direct advertising

If we process your personal data in order to conduct direct advertising, you have the right, in accordance with Art. 21 (2) GDPR, to object at any time to the processing of your personal data for the purpose of such advertising, which also applies to profiling, as far as this is associated with such direct advertising.
In the event of you objecting to your data being processed for the purpose of direct advertising, we will no longer process your personal data for these purposes.

3.4. Right to complain to a supervisory authority

You also have the right to complain about the processing of your personal data by us to a competent data protection supervisory authority.

4. Collection of personal data when visiting our website

When using our website merely for informative purposes, i.e. if you do not use our contact form or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following information that is technically necessary for us in order to display our website and to ensure its stability and security. The legal basis for this is Art. 6 (1) (f) GDPR:
IP address, date and time of the request, time zone difference to Greenwich Mean Time (GMT), content of the request (specific page), access status/HTTP status code, amount of data transferred, website from which the request comes, browser, operating system, and its interface, language and version of the browser software.

5. Contact by e-mail or contact form

When you contact us by e-mail or via a contact form, the details you provide (topic of the enquiry, your first and last name, your e-mail address and message) will be stored by us to enable us to answer your questions. Insofar as we use our contact form to request entries that are not required for contacting us, we have always marked these as optional. This information serves to concretise your enquiry and to improve the handling of your request. Notification of this information is provided expressly on a voluntary basis and with your consent, Art. 6 (1) (a) GDPR. As far as this information relates to communication channels (for example, e-mail address, telephone number), you also consent to us contacting you via this communication channel to answer your request. You can of course revoke this consent at any time for the future.
We delete the data that arises in this context after its storage is no longer required, or limit the processing if there are statutory retention requirements.

6. Use of cookies

When you use our website, cookies are stored on your computer. Cookies are small text files that are stored on your hard drive, assigned to the browser you are using, and that provide certain information to the body that sets the cookie. Cookies cannot run programs or transmit viruses to your computer. They serve to make the Internet offering altogether more user-friendly and effective. We also use cookies to identify you for subsequent visits if you have an account with us. Otherwise you would have to log in again for each visit.
This website uses the following types of cookies, the scope and functioning of which are explained below:

6.1. Transient cookies

These cookies are automatically deleted when you close the browser. In particular, these are the session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the common session. This allows your computer to be recognised when you return to our website. The session cookies are deleted when you log out or close the browser.

6.2. Persistent cookies

These cookies are automatically deleted after a specified period, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

6.3. Flash cookies

The Flash cookies used are not captured by your browser but by your Flash plug-in. Furthermore, we use HTML5 storage objects, which are stored on your device. These objects store the required data irrespective of your browser and do not have an automatic expiration date. If you do not want Flash cookies to be processed, you need to install a corresponding add-on, e.g. “Better Privacy” for Mozilla Firefox (https://addons.mozilla.org/en/firefox/addon/betterprivacy/) or the Adobe Flash Adobe Flash Killer Cookie for Google Chrome. You can prevent the use of HTML5 storage objects by using private mode in your browser. In addition, we recommend that you regularly delete your cookies and the browser history manually.

6.4. Prevention of cookies

You can configure your browser setting according to your wishes and for example refuse to accept third-party cookies or all cookies. Please be aware that you may not be able to use all functions of this website.

6.5. Legal basis and storage duration

The legal bases for possible processing of personal data and its duration of storage vary and are presented in the following sections.

7. Website analysis

For purposes of analysing and optimising our websites, we use various services, which are presented below. For example, we can analyse how many people visit our site, which information is most requested, or how people find it. Among other things, we collect data on the website from which a person came to a website (so-called referrer), which subpages of the website were accessed or how often and for long a subpage was viewed. This helps us to design and improve our offers in a user-friendly way. The data collected is not used to personally identify individual users. Anonymous or at most pseudonymous data is collected.
The legal basis for this is Art. 6 (1) (f) GDPR.

7.1 Google Analytics

We use the following technology from Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”): 

This website uses Google Analytics. On behalf of the host of this website, Google will evaluate your use of the website to compile reports on website activity and provide other services related to website activity and internet usage to the website host.

Since the resolution of the Hamburg Commissioner for Data Privacy and Freedom of Information with Google on the basis of the decision of the Düsseldorf working group for the privacy-compliant design of analysis methods for measuring range in Internet offers, a privacy-compliant and complaint-free use of Google Analytics is possible under certain conditions. We naturally adhere to these requirements. In particular, we draw your attention to the fact that Google Analytics has been extended with the code “gat._anonymizeIp ();” on this website in order to ensure an anonymous collection of IP addresses (so-called IP masking). Your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and truncated there. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data. For more information about Terms of Use and Privacy, please visit https://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/.
Google Analytics uses so-called “cookies”, text files that are stored on your computer. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. You can prevent the storage of cookies by selecting the appropriate setting in your browser; in which case, however, we point out that you may not be able to use the full functionality of this website. In addition, you can prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser add-on. Clicking here will set an opt-out cookie that will prevent future collection of your information when you visit this site: disable Google Analytics.
The legal basis for the use is § 15 subsection 3 German Teleservices Act (TMG) and Art. 6 subsection 1 f GDPR.

8. Data transmission

As a rule, we never transfer your data to third parties, unless we are legally obliged to do so, or the data transfer is necessary for the execution of the contractual relationship or you have previously expressly consented to the forwarding of your data.
External service providers and partner companies, such as the shipping company commissioned with the delivery only receive your data if this is necessary for the processing of your request. In these cases, however, the amount of data transmitted is limited to the minimum required. Insofar as our service providers come into contact with your personal data, we ensure within the scope of order processing pursuant to Art. 28 GDPR that they comply with the provisions of data protection laws in the same way. Please also note the respective privacy policies of the providers. The respective service provider is responsible for the content of third-party services, whereby we check – within the bounds of what is reasonable – the services for their compliance with legal requirements.
We attach great importance to processing your data within the EU / EEA.

9. Data security

We have taken extensive technical and operational safeguards to protect your data from accidental or intentional manipulation, loss, destruction or access by unauthorised persons. Our security procedures are regularly reviewed and adapted in line with technological progress.

Version of May 2018